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CONSUMER PRIVACY POLICY


OUR COMMITMENT TO YOU

At TrustCorp America, preserving the confidentiality of our clients' information is one of our most important responsibilities. Protecting each person's right to privacy is fundamental to the quality of client relationships. Your concerns about privacy are considered in all aspects of our business and in all of the products and services we offer.

This statement of our privacy policy covers personal financial information about a client or a client's current of former relationship with TrustCorp America. We hope this statement will help you understand how we use and protect your personal financial information.

THE INFORMATION WE COLLECT

We collect personal financial information from the following sources:

· Information you provide to us on applications or other forms;

· Information about your transactions and account experience with us, our affiliates or others; and

· Information from a consumer-reporting agency.

CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR PERSONAL INFORMATION

We protect the privacy of your personal financial information in several ways: through technology, by establishing detailed security procedures and internal controls and by making sure our employees understand the crucial role they play in safeguarding customer information.

We limit access to your personal financial information to those employees who need to know that information to provide products or services to you. Our employees are bound by our Codes of Ethics and policies to access our consumer information only by legitimate business purposes and to keep information about you confidential. We maintain physical, electronic and procedural safeguards that comply with the federal standards to protect personal financial information.

THE INFORMATION WE SHARE

We will not use or share personally identifiable medical information for any purpose other than the underwriting or administration of your insurance account, policy, or claim, unless otherwise required or permitted by law.

Service Providers
We may share personal information with companies that work for us to provide products and services for you; we may also share personal financial information with companies that market our products and services to you. As appropriate, we may disclose to such companies information such as your name, address, account balance and account history.

All companies that work for us or act on our behalf are contractually obligated to keep the information that we share with them confidential and use the information only to provide the products and services that we have asked them to provide.

Other Nonaffiliates
Because we value our client relationship with you, we do not disclose any personal financial information about you to nonaffiliated third parties, except as noted above in the Service Providers paragraph and except as permitted by law.

Former Clients
We do not disclose any personal financial information about our former clients to anyone, except as permitted by law.


OUR COMMITMENT

We will continue to maintain our dedication to protecting your privacy. Should you have questions concerning our Notice, you may call 1-800-443-8581 between the hours of 9:00 a.m. and 5:00 p.m., ET, Monday through Friday.

 
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Consumer Privacy Policy