CONSUMER PRIVACY POLICY
OUR COMMITMENT TO YOU
At TrustCorp America, preserving the confidentiality of our clients'
information is one of our most important responsibilities. Protecting
each person's right to privacy is fundamental to the quality of
client relationships. Your concerns about privacy are considered
in all aspects of our business and in all of the products and services
we offer.
This statement of our privacy policy covers personal financial
information about a client or a client's current of former relationship
with TrustCorp America. We hope this statement will help you understand
how we use and protect your personal financial information.
THE INFORMATION WE COLLECT
We collect personal financial information from the following sources:
· Information you provide to us on applications or other
forms;
· Information about your transactions and account experience
with us, our affiliates or others; and
· Information from a consumer-reporting agency.
CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR PERSONAL INFORMATION
We protect the privacy of your personal financial information in
several ways: through technology, by establishing detailed security
procedures and internal controls and by making sure our employees
understand the crucial role they play in safeguarding customer information.
We limit access to your personal financial information to those
employees who need to know that information to provide products
or services to you. Our employees are bound by our Codes of Ethics
and policies to access our consumer information only by legitimate
business purposes and to keep information about you confidential.
We maintain physical, electronic and procedural safeguards that
comply with the federal standards to protect personal financial
information.
THE INFORMATION WE SHARE
We will not use or share personally identifiable medical information
for any purpose other than the underwriting or administration of
your insurance account, policy, or claim, unless otherwise required
or permitted by law.
Service Providers
We may share personal information with companies that work for us
to provide products and services for you; we may also share personal
financial information with companies that market our products and
services to you. As appropriate, we may disclose to such companies
information such as your name, address, account balance and account
history.
All companies that work for us or act on our behalf are contractually
obligated to keep the information that we share with them confidential
and use the information only to provide the products and services
that we have asked them to provide.
Other Nonaffiliates
Because we value our client relationship with you, we do not disclose
any personal financial information about you to nonaffiliated third
parties, except as noted above in the Service Providers paragraph
and except as permitted by law.
Former Clients
We do not disclose any personal financial information about our
former clients to anyone, except as permitted by law.
OUR COMMITMENT
We will continue to maintain our dedication to protecting your
privacy. Should you have questions concerning our Notice, you may
call 1-800-443-8581 between the hours of 9:00 a.m. and 5:00 p.m.,
ET, Monday through Friday.
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